Kerstin directs large, complex research projects as an experienced project management professional. She develops a deep understanding of clients’ strategic challenges and a situational awareness to provide insightful perspectives and ideas. Through critical thinking and strategic foresight, Kerstin effectively analyzes challenges and opportunities and adapts project plans accordingly to stay on schedule and budget.

Prior to joining NORC, Kerstin worked for the U.S. Census Bureau for nine years in progressively advancing positions. During this time, she supervised data collection and analysis for multiple large-scale economic surveys and provided project management support for major programs and initiatives. After leaving the U.S. Census Bureau, Kerstin worked as a principal consultant at a large healthcare consulting firm. In this role, she provided health care and public health intelligence to local, state, and national clients and proficiently executed projects with varied research methodologies, including survey research, in-depth interviewing, focus groups, statistical analysis, secondary research, and human-centered design. Most recently, Kerstin worked on an innovative technology that used artificial intelligence to collect rich data from behavioral healthcare patients that clinicians could use to identify emerging risks and tier patient needs by acuity to improve patient care and prevent future high-cost episodes of care. Lastly, Kerstin taught a class on statistical analysis as an adjunct professor in 2021 and 2022.